Terms & Conditions
THE ACORN BOYS CO. TERMS AND CONDITIONS
By ordering products from The Acorn Boys Co., you agree and understand the terms set forth in our TERMS AND CONDITIONS.
The Acorn Boys Co. makes every attempt to ship items order through its online store within 3-5 days of the order being placed. There are, however, sometimes delays due to a product being out of stock or various products that must be custom made. Should there be any SUBSTANTIAL delay in shipping your products, we will notify you via email.
CUSTOM ORDERS: Custom Team and Individual Orders will be shipped within 10-15 business days from the time your order is placed unless otherwise specified within the product listing or communicated via email. We do our best to complete Custom Orders within a week, however, due to current demand this is our timeframe.
RETURNS: At this time, The Acorn Boys Co. DOES NOT ACCEPT RETURNS OR EXCHANGES. As outlined in our Shipping & Returns Section, due to current Covid Business Practices we are unable to accept Returns or Exchanges at this time. Customer must select proper sizes and colors at the time of checkout.
PLEASE NOTE: SHIPPING TIMES (TIME IN TRANSIT, DELIVERY TIME, ETC.) ARE SOLEY THE RESPONSIBILITY OF THE CARRIER! DUE TO COVID-19 SHIPPING TIMES MAY VARY OR BE DELAYED.
IF UPS OR FEDEX IS CHOSEN AS THE CARRIER, THE DELIVERY SCHEDULE IS IN BUSINESS DAYS ONLY! (THEY DO NOT DELIVER ON SATURDAY OR SUNDAY). IF USPS IS CHOSEN AS THE CARRIER, THEY DO NOT DELIVER ON SUNDAYS! THIS MEANS IF YOU CHOOSE NEXT DAY AIR ON A FRIDAY, THE PACKAGE WILL NOT BE DELIVERED UNTIL THE NEXT BUSINESS DAY - MONDAY.
At it's SOLE DISCRETION, THE ACORN BOYS CO. may choose to ship your package through a different carrier. This is due to some shipping methods having limited package insurance options, extra-ordinary area surcharges, or lack of service for a specific delivery address.
QUESTIONS: Prior to placing an order, you may choose to CONTACT US for any information pertaining to these terms and conditions. We are available M-F, 9:30 AM – 5:30 PM MST with the exception of holidays.
THANK YOU FOR SHOPPING AND SUPPORTING OUR SMALL BUSINESS